Jowa Crea (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, jowacrea.com. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Data
When you create an account, make a purchase, subscribe to newsletters, or contact us, we may collect:
Contact Details: name, email address, phone number, and shipping/billing address.
Order Details: transaction and order history to process and deliver purchases.
Communication: feedback, reviews, and questions to improve our services.
Automated Data Collection
Through cookies and similar technologies, we may automatically collect:
Usage Data: your IP address, browser type, pages visited, and time spent on the website.
Device Information: information about the device used, such as model, operating system, and screen resolution.
2. How We Use Your Information
We may use your information for various purposes, including:
Order Processing and Delivery: to manage payments, process orders, and deliver items to you.
Customer Support: to assist with inquiries, returns, and customer service issues.
Marketing and Communications: to provide updates, offers, and news through email (if consented to).
Website Improvement: to enhance the website’s functionality, analyze usage trends, and customize user experiences.
Legal Obligations: to comply with any applicable laws, regulations, or legal processes.
3. Disclosure of Your Information
We may share your information in specific circumstances:
Service Providers: with third-party vendors to process payments, handle shipping, and manage marketing activities.
Legal Compliance: if required by law, regulation, or legal process, or to protect the rights, property, or safety of Jowa Crea, our users, or others.
Business Transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described above.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Once no longer needed, your data will be securely deleted or anonymized.
5. Security Measures
We employ commercially reasonable security measures to protect your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use strong security practices, we cannot guarantee absolute security.
6. Your Rights and Choices
Access and Correction
You have the right to request access to, correction, or deletion of your personal information.
Opt-Out Options
Email Marketing: If you have consented to receive marketing emails, you may unsubscribe at any time by following the instructions provided in the email.
Cookies: You may choose to disable cookies via your browser settings (details provided in our Cookie Policy below).
Data Portability and Erasure
Under certain conditions, you may request the transfer of your data or its deletion.
Our website, jowacrea.com, uses cookies to improve user experience and enhance website functionality. By using our site, you agree to our use of cookies as outlined in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your preferences, analyze site usage, and provide a more personalized experience.
2. Types of Cookies We Use
Essential Cookies: These are required for the basic functionality of our site, such as maintaining a user session during checkout.
Performance Cookies: We use these to gather anonymous data on how users interact with our site, which helps us improve our services.
Functionality Cookies: These enable our website to remember your choices, such as language preferences or items in your shopping cart.
Marketing Cookies: These track your browsing habits to display relevant ads. We may share this information with third-party advertisers.
3. Managing Your Cookies
You can manage your cookie preferences through your browser settings, typically under “Settings” or “Privacy.” You may choose to accept or reject cookies; however, please note that disabling cookies may impact website functionality.
Contact Information
For any questions or concerns regarding this Privacy and Cookie Policy, please contact us:
